Student Services, Inc. is an independent, self-supporting business organized as a not-for-profit 501-(c)(3)corporation. A Board of Directors is appointed/elected to represent the WCU campus community and govern the operations of the business. The directors establish broad policies and directions, act on major operating issues, approve the budget and give direction to the executive director.

The Board consists of nine (9) appointed/elected directors and the executive director. The officers of the corporation are the chairperson, vice-chairperson, secretary, treasurer and the executive director.

Of the nine (9) elected positions:

Three members must be students elected by the SGA General Assembly, one of which must be a member of the SGA Executive Committee;
Three member must be WCU Council of Trustees appointed by the Council chairperson;
The remaining three positions must be appointed by the WCU president from the administrative or faculty personnel.

Directors are appointed/elected for a one (1), two (2) or three (3) year term starting with the annual meeting in June. To be eligible for appointment/election you must be an active member from the categories above at the time of appointment. Occasionally directors are appointed/elected to complete an unfulfilled term.

The Board of Directors meets monthly, except May, July and August, to fulfill its role. The annual meeting is held each June. Other meetings are held throughout the year on an as need be basis. Special meetings and executive committee meetings are called occasionally to address special situations.

The Board uses the committee system to assist in fulfilling its responsibilities. Standing committees include the finance, bookstore and general operations committee. While a director must chair the committee, committee membership is encouraged from within the campus community.